Alarm Centre/Operation Coordinators
The Operation Coordinators are available around the clock to coordinate directly with the patient's insurance/Third Party Administrators, ensuring all medically necessary treatments are delivered & covered.
IPE (International Patient Executive)
A dedicated staff member who is on standby 24/7 to assist international patients in each of our hospitals, ensuring they experience no language barriers and feel welcomed and at home.
Medical coordinator
Our Medical Coordinators are designed to facilitate and communicate insurance companies’s concerns to our specialist doctors regarding ongoing and future treatment plans. They also ensure seamless patient treatment delivery and consistently provide services that exceed patient expectations.
